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An AI assistant for sales and support calls
The same live help that works in interviews works on customer calls. Upload your product sheet, pricing and FAQ, and Ghostpilot suggests answers from them while the customer is still talking. When the call ends, you get the notes.
How it works
- Upload your own documents in the dashboard: a product sheet, price list, FAQ, call script or case studies.
- Start a session in Meeting mode before the call. Ghostpilot listens to the call audio on your Mac.
- When a question or objection comes up, a short answer appears, drawn from your documents. After the call, Meeting notes lists decisions, action items and a summary.
Objections, answered from your own documents
A made-up example: your product sheet says the Team plan is €12 per user a month, syncs with Salesforce and HubSpot, and has a 30-day trial. The customer says:
- For a team of 10 that's €120 a month. Ask how many hours a week they spend on reporting today.
- Offer the 30-day trial on one team so they can compare before deciding.
- Yes: two-way sync with Salesforce and HubSpot.
- Setup is done from the admin page; offer to walk them through it on a short call.
- Ask what they'd change about it today; focus the demo there.
- Suggest running both during the 30-day trial and comparing on one real project.
Answers draw on your documents and the conversation. Check numbers before you quote them to a customer.
Built for customer calls
- Answers from your material. Documents you upload are searched for each question, so answers quote your real prices, features and policies.
- Meeting notes. When the call ends: decisions, action items and a summary you can paste into your CRM or a follow-up email.
- Works with your call tools. Zoom, Microsoft Teams, Google Meet, Webex, Slack huddles, FaceTime and phone calls on speaker.
- Private by default. Transcription runs on your Mac and call audio is never stored. Transcripts stay on your Mac unless you save them.
- Pay as you need it. Single sessions for the occasional big call, a 7-day Pass for a busy week, or Pro for every day.
Before you use it on customer calls
Some places require everyone's consent before a call is transcribed, and some companies have rules about AI tools on customer calls. Check what applies to you and tell the other side when that's expected.
Questions
Which documents can I upload?
PDF or text files, or paste text directly: product sheets, price lists, FAQs, call scripts, case studies. Add them in the dashboard under Documents; you can delete them at any time.
Does Ghostpilot record the call?
No. Audio is turned into text on your Mac and thrown away. The transcript stays on your Mac unless you save the session.
Can my whole team use it?
Each person needs their own account today. If you'd like a team plan, email info@ghostpilotai.tech.
Try Ghostpilot on your next customer call
Free to start: 2 live sessions and 3 mock interviews a month. When the real interviews start, a 7-day Pass is €19 and a single call is €4.90.